Leadership and Background

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Dr. Mick Hager (right), CEO presents CFO Irwin Hurn with a symbolic photo for financial turnaround. Go to case study

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Tom Mizelle (right), CEO of biotech congratulating CFO Irwin Hurn for leading the move to new research lab building. Go to case study

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    Interim Chief Financial Officer - Beth Israel Deaconess Medical Center, Boston

    • Level 1 trauma center and academic medical center for Harvard Medical School
    • $2.5 billion in revenues
    • 754 bed hospital with 11,000 employees
    • Flagship of Beth Israel Lahey Health, a $9 billion regional health system with 4,700 physicians 39,000 employees, 13 hospitals and numerous medical offices
    • Extensive virtual leadership and collaboration with geographically dispersed executive and finance teams across 13 hospitals using Teams and Zoom to integrate and operationalize the new system and a central shared services model.
    • Implementation of new systemwide initiatives for collaboration and software for finance (Syntellis) accounting (Peoplesoft, Workday) electronic medical record (Epic), revenue cycle, payroll, analytics (PowerBI) policies, and procedures.
    • Developed insightful business intelligence reporting for finance and productivity using PowerBI and Syntellis information systems.
    • Monthly financial status presentations to board of trustees (Boardvantage), finance committee, executive leadership council, physician leadership, and over 100 department directors and managers.
    • Successfully transferred CFO position and trained permanent candidate.
    • (BIDMC.org, BILH.org)


    Interim VP Capital Planning and Interim CFO for several divisions - Kaiser Permanente, Renton, Washington

    • Integrated Health System
    • $4.6 billion in revenues for Washington
    • Restructure and reposition capital planning office for 5 year and $10 billion budget.
    • Financial leadership and budget for several divisions: $1.2 billion Medicare, $670 million Pharmacy, $450 million Spokane, $410 million Northwest Washington, and $350 million Kitsap Peninsula.
    • Extensive financial modeling and forecasting for business planning.
    • Financial reporting and presentations on strategy and forecasting to executive leadership.
    • Development of dashboards for regional profitability, productivity, units of service profitability, and departmental payroll variance by location.
    • Extensive teamwork across multiple departments to align pharmacy with corporate finance systems
    • 100% virtual teamwork for 16 months through Covid crisis.
    • (https://healthy.kaiserpermanente.org/washington/front-door)


    Faculty Member - The Institute for Medical Leadership

    • Over fifty expert presentations to hundreds of hospital chiefs of staff, physicians and board members.
    • Presentations include physician impact on profitability, physician alignment, economic trends, key performance indicators, and understanding financial reports.

    • detail…

      Faculty Member. Expert speaker to hospital conferences, Chief of Staff Bootcamps, and to healthcare system boards and medical staffs. Over fifty presentations to hundreds of hospital chiefs of staff, physicians, and board members on hospital finance for physician leaders, physician impact on profitability, physician integration, aligning physician and hospital incentives, the effect of Medicare Value Based Purchasing on hospital revenues, the effect of practice variability on profitability, profitability per unit of service, the effect of medical quality on profitability, healthcare economic trends, peer group benchmarking, understanding financial reports, and key performance indicators.
      MedLeadership.com


    Interim Chief Financial Officer - Regional West Medical Center

    • Integrated healthcare system
    • $290 million in revenues. 1,800 employees
    • Rapid creation of a new budget focused on cost per unit of service and zero based budgeting
    • Responsible for wide range of support departments

    • detail…

      Interim Chief Financial Officer of Regional West Medical Center the hospital component of Regional West Health Services, a $290 million, integrated, not-for-profit regional referral center serving Nebraska and Wyoming with a 182 bed hospital, Level II trauma center, and 1,800 employees, in Scottsbluff, Nebraska. Other services include a multi site physician clinic, an extensive multi state laboratory outreach service, and air ambulance service.

      With recent turnover of new CEO and other executives, performed rapid takeover of hospital budget process with only eight weeks to submit budget for board review. Department managers were not included in budget process in previous year and were unfamiliar with modern approaches to budgeting and cost per unit of service. Repositioned budget thinking from a finance department focus to an operating department focus and cost per unit of service to improve operational efficiency. Evaluated non integrated hospital IT systems to obtain labor productivity and volume data that could be used on a real time basis to improve daily productivity. Developed a reporting system for daily labor cost management. Researched and recommended specific new financial budgeting and reporting system.

      Responsible for wide range of departments: patient access, facilities, environmental services, security, food service, revenue cycle, emergency planning, safety, and employee health.
      rwhs.org


    Interim Chief Executive Officer - Arch Health Partners, San Diego, California

    • Multi-specialty medical group
    • Subsidiary of Palomar Health, a three hospital integrated delivery system
    • $62 million in revenues. 420 physicians and employees
    • 12 locations
    • Restructured finance and budgeting systems
    • Led restructure of risk bearing organization for capitated lives
    • Restructured physician contracts
    • Aligned and integrated physician practices with healthcare system

    • detail…

      Chief Executive Officer of Arch Health Partners (initially as interim Chief Financial Officer) an integrated 77 physician multi-specialty practice and California medical foundation with 12 locations, a $62 million budget and 450 employees in San Diego, California. Included 21,000 capitated member lives as part of a risk bearing organization. Part of Palomar Health, a $600 million, 3 hospital, district owned health system.

      Rapid takeover of CFO office. Dramatically improved financial reporting, evaluated financial systems, structured business units, built trust with board of directors and with parent hospital system. Within only two months, established operating and capital budgets and had them approved by hospital district board. Developed a rich financial reporting package for board and senior management. Led the implementation of budgeting and decision support system. Despite numerous obstacles, in a financially troubled organization, led two back to back clean-up audits and obtained clean audit opinions. Interviewed candidates for permanent CFO position. Began restructure of managed care contracts and guided revenue cycle improvements in missed charges and aging accounts.

      After promotion to Chief Executive Officer, began projects to expand practice to 160 physicians within four years. Restructured physician employment contracts, Negotiated contracts and hired physicians. Evaluated new locations, compensation methods, on-boarding process, and performance incentives.
      ArchHealth.org and PalomarHealth.org


    Interim Chief Financial Officer - Kootenai Health, Coeur d'Alene, Idaho

    • Integrated healthcare system
    • $290 million in revenues. 2,000 employees
    • Generated $5 million increase in profit in first year
    • Restructured finance and accounting systems
    • Rebuilt revenue cycle to increase cash by $12 million and dramatically reduce days in accounts receivable
    • Implemented provider based billing for Radiology joint venture to increase profit by $2 million
    • Implemented hospital information system conversion for electronic medical record, advanced clinicals, ancillary services, and financial systems

    • detail…

      Interim Chief Financial Officer and Interim Vice President of Physician Services of this $290 million, district owned, 246 bed hospital with 2,000 employees, in Coeur d’Alene, Idaho. Capital budget of $23 million. Operations include Kootenai Hospital, three cancer centers, and five joint ventures with four urgent care centers, outpatient imaging facilities, MRI, outpatient surgery, radiation therapy, clinical laboratory services, and multiple physician clinics.

      Key member of a team that generated a $20 million profit in 2011, a $5 million increase over previous year. Led the restructure of finance and accounting systems and implemented a strong budgeting and accountability process. All this was accomplished while the hospital completed a major hospital information system conversion.

      Rebuilt revenue cycle to improve patient access, billing, and collections systems to generate an additional $12 million in cash. Took cash to an all time high and days cash on hand to an all time high of 215 days. Dramatically reduced days in accounts receivable from 78 days to 61 days. Led the implementation of provider based billing for radiology and cardiology services to increase bottom line profit by $2 million. Negotiated and restructured major payer contracts to increase revenue.
      Responsible for implementing supply chain cost savings of over $1.5 million in bottom line savings, stabilizing control of over 120 inventories, and increasing physician participation in supply cost savings.

      Assumed control and responsibility for information technology and clinical informatics departments. Led a behind schedule and under resourced project to a successful implementation of Meditech 6.0 as lead hospital for a four hospital and four county consortium. This included an electronic medical record, advanced clinical documentation, pharmacy, lab, and financial systems. Began building in-house clinical informatics and administrative support departments by insourcing what were previously outsourced services.

      Key member of teams for acquisition of a 150 person cardiology group, an ambulatory surgery center, trauma call compensation, and strategic acquisitions.
      KootenaiHealth.org


    Interim Chief Operating Officer - Hollywood Presbyterian Medical Center, Hollywood, California

    • $200 million in revenues. 1,500 employees
    • Owned by Korean hospital system
    • Led $5 million turnaround in only seven months
    • Provided leadership through a massive public relations crisis and labor union negotiations during first 90 days
    • Transformed facility to achieve full Joint Commission accreditation within six months
    • Dramatically reduced hospital acquired infections from one of the worst in California to one of the best in the United States saving hospital over $6 million per year

    • detail…

      Interim Chief Executive Officer and Chief Operating Officer of Hollywood Presbyterian Medical Center, a $200 million, 1,500 employee, for-profit, 434-bed urban hospital in Hollywood, California. A subsidiary of Korean owned Cha Biotech and Cha Health Systems with five hospitals in Korea. 

      Hired the Chief Financial Officer, built executive management team and developed clear financial reporting to earn trust of board, investors, management and physicians. Negotiated contracts for emergency physicians, hospitalists, and other services. Led building operations, physician relations, radiology, sub acute, pharmacy, information systems, legal, and marketing in a hospital that uses English, Spanish, Korean, Tagalog, Armenian and thirty other languages with a widely diverse cultural and ethnic staff and patient mix. Was spokesman in promotional videos and meetings, and as an expert on the CBS Evening News.
      HollywoodPresbyterian.com and eng.chabio.com/co_chahs.asp


    Interim Chief Financial Officer - Empire Health, Spokane, Washington

    • Multi hospital integrated health system
    • $300 million in revenues. 2,200 employees. Go to case study
    • Later served as Vice President of Physician Relations
    • Achieved a $40 million turnaround in only 15 months
    • Restructured financial systems
    • Stabilized finances
    • Restored the trust of investors, bondholders, board members and employees under difficult financial circumstances

    • detail…

      Interim Chief Financial Officer, Vice President of Physician Relations and Vice President of Business Development for Empire Health Services, a $300 million, 2,200 employee, 511 bed two hospital not-for-profit health system with four community based urgent care centers in Spokane, Washington. Deaconess Medical Center, Valley Hospital, First Care.

      Performed rapid take-over for this near bankruptcy hospital system. Restructured financial systems, stabilized finances, and restored the trust of investors, bondholders, board members and employees. Identified and hired a replacement Chief Financial Officer, developed detailed service line profitability analysis, and negotiated new debt covenants. Hired physicians, and led crisis negotiations with surgeons for emergency department coverage. Led the development of a heart and vascular center and began organizing a specialty center in cancer care. Served as board representative to subsidiary Inland Northwest Health Services, a regional health information organization that provided information services and data systems to 36 hospitals from Alaska to California.
      DeaconessSpokane.com and SpokaneValleyHospital.com and inhs.info.    Go to case study


    Chief Financial Officer Consultant - Grupo Kimex, Mexico City, Mexico

    • $300 million in revenues. 5,000 employees
    • Mexico City
    • Guided restructuring of the financial functions of 18 legal entities to form one cohesive office
    • Re-engineered manual financial systems to a state-of-the-art Oracle enterprise information system

    • detail…

      Chief Financial Officer Consultant for Grupo Kimex, a $250 million and 5,000-employee international manufacturer of polymers, textiles and plastics in Mexico City. Provided mentoring and guidance to this international business. Identified and hired a Chief Financial Officer. Communicated extensively in Spanish.
      Kimex.com.mx


    Previous Experience

    Interim Chief Financial Officer for Road Runner Sports, a $110 million Internet and catalog retailer of shoes and sports apparel. Rapid takeover of the CFO office. Stabilized failed implementation of an Oracle enterprise information system and produced first financial reports after six months without. Developed insightful financial information systems for CEO and COO. RoadRunnerSports.com

    Interim Chief Financial Officer for San Diego Natural History Museum, a prestigious, 130-year-old science museum and research institution. Restructured financial systems, stabilized finances; rebuilt the trust of staff and Board; and identified and hired a Chief Financial Officer. Sdnhm.org.     Go to case study

    Interim Chief Financial Officer for La Jolla Institute for Molecular Medicine, a biomedical research institute in molecular medicine. Performed rapid takeover of Chief Financial Officer office, established online financial accounting and reporting system for scientists, managed research grants and finances.

    Interim Chief Financial Officer for NewBiotics, a venture capital backed biotechnology company developing pharmaceuticals for cancer. Developed office of Chief Financial Officer and began accounting system conversion; built financial projections and analyses for Chief Executive Officer, board, investors, and scientists; negotiated new lease and moved company into an expanded state-of-the-art laboratory building for research and development.     Go to case study

    President of PrimaMed, a biomedical consulting firm. Developed two ambulatory surgery centers for orthopedics, urology, otolaryngology, plastic surgery and pain management; projects involved selecting location, structuring partnership, negotiating acquisition, facility planning, construction improvements, hiring staff, and medical equipment acquisition.

    Chief Financial Officer for BPA Architecture and Planning an architecture and planning company specializing in large office buildings. Managed finance, billing, and implementation of information systems.

    Research Biologist for The University of California San Diego - School of Medicine – Department of Surgery. Performed laboratory and hospital based research in wound healing, cardiothoracic trauma, radiation injury, and biometric instrumentation; published numerous scientific articles in prestigious peer-reviewed medical journals, including Surgery, Gynecology and Obstetrics; Cancer Research; The American Journal of Surgery; and Investigative Radiology. HealthSciences.UCSD.edu


    Education & Background

    • San Diego State University - M.B.A. in Management
    • University of California San Diego - School of Medicine - Fellowship in Research Management
    • Humboldt State University - Bachelor of Arts in Biology

    • Six-Sigma Green Belt trained
    • National award for innovation in pursuit of new ideas and business processes (2008).
    • First generation heritage from Mexico and Germany with extensive travel experience to 21 countries in Europe, Latin America, and Asia.
    • Languages: English, Spanish, French, German.
    • Regular participant at Medica in Dusseldorf, Germany. International medical trade show with over 4,300 exhibitors, 18 exhibit halls, and 135,000 visitors from over 100 countries around the world.
    • MIT Enterprise Forum, San Diego - Past member of executive committee and past chair of marketing and logistics committees for four years, dramatically increased monthly attendance from fewer than 100 people to almost 400 per event.
    • Institute for Negotiation Education - Founder of not-for-profit organization to train university professors to teach negotiation.